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RivoraEstates

Help centre

Frequently Asked Questions

Quick answers about searching, booking and paying.

Can't find what you are looking for? Use the search box, or send us a message and we will answer personally.

How do I search for a property?

Use the search box on the homepage or the Properties page. You can filter by buy or rent, location, property type, bedrooms and price, and sort the results the way you like.

Are the listings checked?

Listings go live after our team has reviewed them, and a property that has been sold or rented is clearly marked. If something looks wrong, tell us and we will look into it.

How do I book or reserve a property?

Create a free account, choose the property and contact us or send an inquiry. Our advisor will confirm availability and guide you through the booking. You can follow every step from your dashboard.

Can I pay in instalments?

Many properties can be booked with a payment plan. The schedule, with each amount and due date, is shown on your booking, and you will get a reminder before a payment is due.

How do I pay?

Sign in to your dashboard, open the booking and choose the payment you want to make. You will be taken to a secure payment page, and you receive a receipt as soon as the payment is confirmed.

Where can I find my invoices and receipts?

All of them are in your dashboard under your booking. You can open, download or print each one at any time.

Can I visit a property before I decide?

Yes. Send us an inquiry or call us, and we will arrange a visit at a time that suits you.

I want to rent, not buy. Can you help?

Absolutely. Choose "Rent" in the search, or tell us your budget and preferred area and we will suggest suitable rentals.

How can I list my own property?

Get in touch through the contact page. We will explain how listing works and what we need from you.

I forgot my password. What should I do?

On the sign-in page choose "Forgot password", enter your email address and we will send you a link to set a new one.

Still have a question?

We are happy to help. Send us a message and we will get back to you.